Are you a manufacturer or a reseller?

We are a professional manufacturer with more than 25 years of experience in research, design, production, and sales of orthopedic medical devices.

Where is your factory located and how can I visit?

Our manufacturing facility is located in China. We warmly welcome customers to visit our factory and inspect our production standards.

Do you support customization (OEM/ODM)?

Yes, we fully support OEM and ODM services. We can design and produce boxes according to your layout, print your logo on packaging, or customize the appearance of the device.

How can I place an order and what payment terms do you support?

We support trade assurance orders. You can order directly or contact us to draft a proforma invoice. Payment methods include T/T, PayPal, L/C, Western Union, and more.

How long does shipping take after payment is completed?

Sample orders are shipped within 2 days after receipt of payment. Regular volume orders take between 3 to 20 days depending on the quantity. Customized orders require mutual negotiation.

What after-sales service and warranty support do you provide?

We offer a 2-year warranty on our main medical instruments. Continuous online technical support is available to solve any operational or post-purchase questions.