Q1Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
Q2Do you have ISO9001, ISO 13485, CE approvals?
Yes, our medical devices are manufactured under strict compliance with quality management standards and carry the necessary international quality certifications.
Q3What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders in the beginning in order to test market our products. We could offer the free samples, but do not pay the cost of freight.
Q4Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Q5What is your standard production and delivery lead time?
Lead times depend on the specific product type and order quantity. Standard orders are typically dispatched within 15-30 days after payment confirmation.
Q6What payment methods do you accept for international orders?
We accept bank transfers (T/T), Letters of Credit (L/C), and other standard secure international payment methods to ensure smooth transactions.